Privacy Policy

Text Messaging Terms of Service

Effective Date: 02-10-25

Right Choice AV (“Company,” “we,” “us,” or “our”) may offer customers the option to communicate with us via SMS/text messaging using our service provider, Nextiva.

By providing your mobile phone number and opting in to receive text messages from Right Choice AV, you agree to the following Terms of Service.

1. Consent to Receive Text Messages

By opting in, you authorize Right Choice AV to send you text messages regarding:

  • Appointment scheduling and reminders
  • Service updates
  • Project communication
  • Customer support responses
  • Follow-up communications
  • Billing notifications (if applicable)

Consent to receive text messages is not required as a condition of purchasing goods or services.

2. Message Frequency

Message frequency may vary depending on your interactions with us. You may receive multiple messages related to appointments, service updates, or project communication.

3. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. Right Choice AV is not responsible for any charges from your wireless provider.

4. Opt-Out Instructions

You may opt out of receiving text messages at any time by replying:

STOP

After you send STOP, you will receive one final message confirming your opt-out. You will no longer receive SMS messages from us unless you opt back in.

For assistance, reply:

HELP

Or contact us directly at:

Phone: (269) 876-0182

Email: nate@rightchoiceav.com

5. Supported Carriers

Text messaging services are available on most major U.S. carriers. However, delivery is not guaranteed and may be affected by carrier availability or technical limitations.

6. Privacy

Your privacy is important to us. Your phone number and SMS consent information will not be shared, sold, or rented to third parties for marketing purposes.

For more information, please review our Privacy Policy:

7. Service Availability

Text messaging services are provided on an “as-is” basis. We are not responsible for delayed or undelivered messages due to carrier issues, service outages, or technical disruptions.

8. Changes to These Terms

Right Choice AV may update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.

If you’d like, I can also draft:

  • A compliant SMS opt-in disclosure for web forms
  • A checkbox consent line for landing pages
  • A short version specifically formatted for Nextiva campaign approval
  • A combined Privacy + SMS compliance structure